Fast delivery is one of our key performance indicators, as it is an important parameter in increasing customer satisfaction. Therefore, we offer fast delivery within 3-5 business days (Monday-Friday) on all coloured lenses to all of Europe. If the product is temporarily sold out, the item may have a delivery time of 7-21 days depending on the item.
It is always stated in the product description what the delivery time is on the individual product.
Once you have compelted your order, we process, pack and send your order. We will send your order with GLS
All packages are always sent with tracking number or so-called track & trace number. With this number, you can always follow your package online and see package status - all the way to the delivery. Once your package has been shipped and the tracking number becomes available from the warehouse function, we upload the tracking number under your customer account so you can always follow your package and order status.
If you have any questions about our shipping conditions or our colored contact lenses, you are always welcome to contact customer service at email: firstname.lastname@example.org or by phone: +45 71992471.